Last Updated: 15 November 2025
EDUSHE Training & Consultancy Sdn Bhd (“EDUSHE”, “we”, “our”, “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.
1. Information We Collect
We may collect the following types of personal information:
1.1 Personal Identification Details
- Name
- IC/Passport Number (if required for certification or regulatory purposes)
- Company Name
- Job Title
1.2 Contact Information
- Phone Number
- Email Address
- Mailing Address
1.3 Training & Consultancy Information
- Course registration details
- Attendance records
- Certificates issued
- Documents submitted for consultancy purposes
1.4 Website Browsing Information
- IP address
- Browser type
- Pages viewed
- Cookies and analytics data
2. How We Use Your Information
Your information may be used for the following purposes:
- To process training registrations and consultancy requests
- To issue certificates, invoices, and official documents
- To respond to enquiries and provide customer support
- To deliver updates, regulatory alerts, and promotional communications (only with your consent)
- To improve website performance and user experience
- To comply with legal, regulatory, and audit requirements
3. Disclosure of Your Information
We do not sell or rent your personal data. However, we may share your data with:
- Training partners or certification bodies (when required for course completion)
- Regulatory authorities when required by law
- Service providers that assist in website hosting, email delivery, or data processing
- Government agencies for compliance, audit, or safety requirements
All third parties are required to comply with PDPA and maintain confidentiality.
4. Data Protection & Security
We take reasonable administrative and technical measures to ensure your data is protected, including:
- Secure servers and encrypted communication
- Restricted access to personal information
- Regular security reviews and updates
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.
5. Retention of Data
We retain your personal data only for as long as necessary to:
- Fulfil the purposes for which it was collected
- Comply with legal and regulatory requirements
- Support audit and documentation needs
After this period, your data will be securely deleted or anonymised.
6. Your Rights Under PDPA
You have the right to:
- Request access to your personal data
- Request correction of inaccurate or incomplete data
- Withdraw consent to the use of your data
- Request deletion of your personal data (subject to legal requirements)
Requests can be made by contacting us using the details below.
7. Cookies & Website Tracking
Our website may use cookies and analytics tools (such as Google Analytics) to:
- Improve website performance
- Understand user behaviour
- Enhance usability
You may disable cookies in your browser settings, but some website features may not function properly.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the content, security, or privacy practices of these third-party sites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
For questions regarding this Privacy Policy or to request access/correction of personal data, please contact:
EDUSHE Training & Consultancy Sdn Bhd
Email: admin@edushe.com.my
Phone: +603-377343083
Address: 34, Jalan Bulan U5/168, Bandar Pinggiran Subang,
40150 Shah Alam